Terms and Conditions for Website Commerce
These Terms and Conditions of Sale (“Website Terms”) are the terms which apply when you access the website http://www.jica.com {the “Website”} or place orders to purchase any of the Products made available to you on the Website.
This Website is intended for purchase of professional beauty products. It is intended for use by business or account customers only and should not be used by retail customers.
For the purpose of the Terms and Conditions, Products means all products which are sold by us.
Please read these Website Terms carefully and print a copy for your future reference. By ordering a product from us, you have read, understood and agree to these Website Terms, the Privacy Policy and Promotional Terms (if applicable).
These Website Terms are available only in the English language and are governed by English law.
If you do not agree to these Website Terms, you must not order any product from us via this Website.

About Us
2.1 Jica Beauty Products Ltd (referred to in these Website Terms as ‘we’ or ‘us’) is a company registered in England and Wales, registered company number 01364435. The address is 37 Oakdene Road, Peasmarsh, Guildford Surrey GU3 1ND, England. Telephone number, 01483 574500 Email: beauty@jica.com
2.2 Should you have any queries about these Website Terms, please contact us using the details below: Post: Jica Beauty Products Ltd, 37 Oakdene Road, Peasmarsh, Guildford Surrey GU3 1ND, England. Telephone: 01483 574500 Email: Jica@beauty.com

About You
3.1 By ordering products from us, you confirm that you are:
(a) Over 18 years old;
(b) A registered business within the Retail, Pharmacy, Gift or Beauty Sector; 
(c) You confirm that by ordering any professional beauty or nail care products, that you are insured to use these products and, if you are buying the products to use on a client/s that you are are a qualified beauty therapist, nail technician or a practising student or wholesaler within the beauty and nail industry.
3.2 Jica Beauty Products operate a strict code of conduct, if you do not meet the above criteria, we reserve the right to cancel your web account and cease trading. We reserve the right to conduct checks and request for additional information to verify your business status.
3.3 Jica Beauty Products will not accept responsibility or liability for the misuse of any product sold by way of this website.

Product Descriptions and Pricing Information

4.1 All product descriptions and illustrations shown on the Website are provided in good faith but are intended for guidance and illustration purposes only. Actual products may vary accordingly. 4.2 All prices shown on the Website:
(a) are in GB pound sterling;  
(b) exclude Value Added Tax (‘VAT’);
(c) VAT will be added to the total order value. 
4.3 Products are subject to availability and the presence of a product on the Website does not guarantee that such products will be available for purchase.
4.4 Pricing and availability for our products may change on a day to day basis on the Website. We reserve the right to add or delete products and to increase prices at any time.
4.5 The Website contains a large number of products, it is possible that, despite our reasonable efforts, some products displayed on the Website may be incorrectly priced or contain an incorrect description.
If we discover a price or description error on the products you have ordered, we will inform you of the error. We will give you the option to continue to purchase the products at the correct price or product description, or you may cancel the order in which event we will reimburse the price paid by you. We will not process the order until a mutual decision has been made. If we are unable to contact you using the contact details you have provided during the order process, we will treat the order as cancelled and notify you in writing.
4.6 Where a product ceases to be available after the date of your order, we shall try and contact you to inform you. If the Product is no longer available, you may select an alternative product (subject to availability), if the price of the alternative Product is different, we shall inform you of the new price. Following notification, under this clause you may either choose to accept the alternative Product at the new price, or you may cancel the order in which event we will reimburse the price paid by you.

How to order products and services, order confirmation process?
5.1 Your order via the Website constitutes an offer to us to purchase Products. All orders are subject to availability and acceptance by us.
5.2 You will be able to search for products by using one of the categories or site search feature, you can select products from the search results page. You can select the quantity of products you wish to purchase and add the product to your Basket. The Basket will display the final price, including VAT and the applicable delivery charge. You will be asked to login to your professional account on the Website. Once you have logged into your professional account, you can amend your shipping and billing details. Once you are happy with your choices and entered all the required information, you will be asked to proceed to pay for the products by clicking on the button ‘Pay Now’. Having completed the payment details and authorisation, the details will be submitted to us.
5.3 Once the order has been placed for the product, you will receive an automated order confirmation email that the order has been received. It does not represent a legally binding contract and does not constitute acceptance by us.
5.4 Your offer is accepted by us and becomes legally binding when we deliver the goods and confirm availability of products.
5.5 Following your order we may contact you by telephone or email for the following reasons:
(a) To advise you of any problems with your order;
(b) To collect payment if applicable;
(c) To offer a substitute product or offer a refund.

Payment Information
6.1 We accept most major credit and debit cards. Regrettably, we do not accept American Express.
6.2 If we suspect that an order is fraudulent we reserve the right to make additional checks and cancel the order if necessary.

Opening A Credit Account

7.1 Jica Beauty Products, like most businesses and stores, use a Credit Agency in assessing credit worthiness and this can take several days. To avoid any delay in receiving your first order it’s recommended you pay for it by credit card.
7.2 If you operate your business as a limited company it is important that the form indicates this. An example would be “Acme LTD T/A Beauty Salon.” You should also enter the company number in the space provided.
7.3 Our credit terms require your payments reach us, not posted by you, within ONE MONTH of the invoice date. Credit terms may be withdrawn if payments are not received promptly.
7.4 Maximum credit limits are set for new accounts. Once this credit ceiling has been reached no further orders can be accepted until payment has been received, even though this may be before the one month following the date of invoice.
7.5 Jica Beauty Products reserves the right to decline an application for credit facilities and also reserves the right to withdraw facilities granted at any time.
7.6 Retention of Title. Property in the goods sold shall not pass to the buyer until the buyer has made payment in full to the Company of the invoice price for the goods. The Company shall however be entitled to bring an action against Buyer for the invoice price (or any part thereof unpaid) at any time after the due date for payment of the same. Until property of the goods shall have passed from the Buyer the company may recover possession of such goods from the Buyer and re-sell such goods and for that purpose the Buyer agrees that the Company, its servants and agents may enter upon any land or building upon which the goods are situated.

Promotion Codes

8.1 ‘Promotion Codes’ entitle you to an online exclusive saving to new orders placed on this Website.
8.2 All Promotion Codes are subject to ‘Promotional Terms and Conditions’.
8.3 Promotion Codes are valid for orders exclusively online and valid exclusively for trade and professional customers only.
8.4 Promotion Codes may be valid on specific Products, and may be withdrawn at any time.
8.5 Only one Promotion Code may be used per order.
8.6 Promotion codes cannot be used in conjunction with any other promotion including sales or discounted items.
8.7 Jica Beauty products reserves the right to decline an order where, in our opinion, a Promotion Code has been misused or is invalid for the order placed.
8.8 In the event of product returns, a refund or replacement may be offered for value of original purchased, once the discount has been applied. This excludes the delivery charge.
8.9 In the event of a product exchange, the Promotional Code will not be applied to replacement items. If the offer is still valid, you will be able to place the order using the original Promotion Code.

9.1 The Standard delivery charge for most parts of the UK is £8.50.(this may be subject to change as Suppliers delivery charges may change from time to time). 
9.2 Orders placed at the value of £125 (excluding VAT) or above qualify for free delivery in the United Kingdom.
9.3 Free delivery and Standard delivery prices exclude any excessive large or heavy items.
9.4 Special delivery charges can be quoted upon request.
9.5 Once your order has been received, we aim to dispatch all standard orders within 3-5 working days.
9.6 We will notify you if any products are unavailable at time of despatch and where possible, an alternative will be offered.
9.7 We cannot be held responsible for any delay in delivery caused by the supplier, the carrier or other party.

Claims On Your Order
10.1 The products will be your responsibility at the point when delivery has been fulfilled, all items are fully checked before dispatch.
10.2 Claims arising from damaged goods in transit must be brought to the attention of Jica Beauty Products in writing within 3 days of goods receipt. Claims made outside of this period may not be accepted.
10.3 Claims arising from goods shortages must be brought to the attention of Jica Beauty Products in writing within 3 days of goods receipt, including photographic evidence. Claims made outside of this period may not be accepted.

Cancellations of orders

11.1 Your right to cancel an order starts from the date we confirm your order.
11.2 If the products have been delivered and received by you, there is no entitlement to cancel the order unless the product is either damaged or faulty.
11.3 In order to cancel your order before delivery , you must contact us in writing via; Post: 37 Oakdene Road, Peasmarsh, Guildford Surrey GU3 1ND, England.
Email: Beauty@jica.com You may wish to keep a copy of your cancellation request for your own records.
11.4 If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
11.5 You will receive a full refund of the price paid by you for the products, please note delivery charges are non-refundable.
11.6 We will process the refund due to you as soon as possible, in any case, within 30 calendar days of the day from which you gave us notice of cancellation of your order.

Returned Goods / Faulty or Damages
12.1 On the rare occasion you receive a damaged or faulty product, please contact us for advise before returning at beauty@jica.com.
12.2 All damaged or faulty products should be returned within 14 days from purchase and accompanied with proof of purchase. Damaged or faulty goods will be exchanged or refunded.
12.3 Any returns outside of this period will be exchanged or refunded at our sole discretion.
12.4 Any products returned to us after 3 months, whether faulty or non-faulty will not be exchanged or refunded, these Products will be disposed of.

Goods Ordered Incorrectly
13.1 In exceptional circumstances, if products have been ordered online in error, we accept returned goods with a 10% handling charge, under the following conditions:
(a) The item must be in perfect re-saleable condition;
(b) A request must be made to us within 14 days of product receipt;
(c) No returned goods will be accepted unless a returns authorisation has been provided. The appropriate reference number must be quoted on all accompanying documents or correspondence;
(d) For your own protection, please obtain a proof of postage from the carrier as we accept no responsibility of lost parcels sent by you.

Complaint Handling Policy

15.1 Should you be unhappy with a product, order process or delivery, please contact our Customer Service Team on: Address: 37 Oakdene Road, Peasmarsh, Guildford Surrey GU3 1ND, England.
Email: beauty@jica.com We promise to acknowledge and do everything we can to handle your complaint in a fair and honest way, keeping you informed every step of the way.